Shipping & Delivery Policy

1. Introduction At Uttam Pashu Aahar (“Company”, “we”, “our”, “us”), we are committed to providing timely and efficient delivery of products to our customers. This Shipping Policy outlines the terms related to shipping and delivery of purchases made through our website, https://uttampashuaahar.com (“Website”).

2. Delivery Areas

• We currently deliver to locations within Rohtak District (Pincode: 124001), including villages and city areas.

3. Estimated Delivery Time

• Orders are typically delivered within 1-2 days from the date of purchase.
• Delivery times may vary due to unforeseen circumstances such as weather conditions, strikes, or other logistical issues.

4. Shipping Charges

• Shipping charges may apply based on the product, quantity, and delivery location.
• Any applicable shipping fees will be displayed at checkout before payment confirmation.

5. Order Processing and Dispatch

• Orders are processed within 24 hours of purchase confirmation.
• Customers will be notified via email or SMS once the order has been dispatched.

6. Order Tracking

• Currently, we do not offer real-time order tracking. However, customers can reach out to us for delivery updates.

7. Delivery Issues

• If a customer is unavailable at the time of delivery, our team will attempt re-delivery at a mutually agreed time.
• If the order is undeliverable due to incorrect address details provided by the customer, additional shipping charges may apply.

8. Damaged or Defective Products

• If the product received is damaged or defective, customers must report the issue within 5 days of delivery by contacting us at uttampashuaahar12@gmail.com.
• We will initiate a replacement or refund based on our Refund Policy.

9. Dispute Resolution

• All disputes related to shipping and delivery will be governed by Indian law.
• We encourage resolving disputes amicably before seeking arbitration or legal action.

10. Contact Information For any shipping-related inquiries, please contact us at: Email: uttampashuaahar12@gmail.com

By placing an order on our Website, you acknowledge and agree to this Shipping Policy.